Lianko.com

If stupidity high…

...on Wed, May 21, 2008 at 9:03 pm
Filed under: Geekyness, Internet, WTF

… then sarcasm low, kthnxbai.

Despite having a very good memory, I hate to remember things. It’s such a stress: I sometimes fantasize about forgetting my work computer’s password, needing to go at the sys-admin and ask for it to be reset. Oh the humiliation!

This is why I hate signing up for anything. Needless to say: I often end up signing up for stuff anyway. Such as to an online IT shop, to order a birthday present for a work colleague.

Imagine my pleasant surprise, when right below the large red “Buy now” button, there are two phone numbers I could order from. So I call, and even though it was past 8pm someone does pick up and doesn’t tell me they’re closed for the day. I’m starting to have faith again… or am I too hasty?

Vera: Hi! Is this onlineshop?
Sales guy: Yes, good evening. How may I help you?
Vera: I’d like to buy product xyz please. Could you also tell me if it’s possible to get it by Friday? I live in city name.
Sales guy: Oh yes, we should get it by Friday, don’t worry. Have you placed an order online yet?
Vera: Um no… but I thought I could do it by phone too. I don’t much like to sign up for anything.
Sales guy: yeah… I’ll never understand why people want to order stuff online. Maybe when we’ll be a more civilized country things’ll change.
Vera: :huh:
Sales guy: well bye, we’ll be expecting your online order.

*CLICK*

I could only stare at the phone. Was I actually mocked because I followed the instructions on their site?! I so wish I had had the courage to smugly point out that I develop sites like the one he so smugly uses, on a daily basis :fist:

And the best part: I receive a text message the next day (after placing the order online), that the product was out of stock so my order was canceled. Such professionalism, I think I might just faint from the ecstasy of it all. :rolleye:

Do pseudo tech guys act all high and mighty elsewhere too?

10 Comments »

  1. Lene on Wed, May 21, 2008 at 10:49 pm

    Lol! Poor Vera :P

    The guy you talked to sounds rather friendly, at least compared to the ones I’ve come across with. Usually when i call for tech service is when our home Internet connection is down and my mother starts whining about it.

    I think the tech guys that work for our internet provider are trained to deal with old ladies that don’t know anything about computers. They usually call me “seƱora” (that’s like a Spanish equivalent of Mrs.) and treat me like an old lady, making me feel old and yeah, dumb.

    Their voice only makes me want to smack them, they talk loud and fast and try to give me instructions on how to open “control panel”, on how to restart my computer.

    They also treat me like I’m just calling because I forgot to turn on my computer before trying to connect to the Internet, or because I forgot how Internet Explorer is launched, or simply because I had nothing better to do than call them for a granny-technician chat. Bleh.

    Vera: gotta love Internet support. Regardless of what I tell them I did, they always parrot the same thing “reset the modem and the router”. Now if I also add I ipconfig/release -/renew to the list of things I did… they’re finished :P

     
  2. Chantelle on Thu, May 22, 2008 at 1:31 am

    How rude. :hmm: I haven’t encountered any uppity tech people. I have had problems with them not being able to understand me due to their being not-so-fluent in English.

    Vera: if only… but every tech person here is fluent in Romanian. Maybe that’s the problem? :P

     
  3. Kimmie on Thu, May 22, 2008 at 1:45 am

    EVERYWHERE! I swear, they are all so high and mighty.

    Vera: I see… maybe they should also minor in “good manners” or something? :hmm:

     
  4. Dee on Thu, May 22, 2008 at 1:48 am

    Oh god yes. It drives me nuts because they assume that — because I’m female — I don’t know anything about tech and they can feed me any old crap they want to cover for their own incompetence.

    I did a computer science degree, you jerks. *shakes fist*

    Vera: *eggs Dee on* Fight! Fight! XD

     
  5. Holly on Thu, May 22, 2008 at 2:49 am

    Umm…what? That is the most bizarre exchange I have ever read!? o.O

    Vera: It was rather weird. At one point I thought I had started day dreaming or something O_o

     
  6. Regina on Fri, May 23, 2008 at 10:55 am

    I do have a problem remembering passwords too. I use so many different passwords and end up forgetting lots of them. X( I’m sorry to hear about how your order ended up cancelled. Maybe you can report this to the customer service counter or something?

    Vera: nah… too much trouble. I made sure to tell all my colleagues about it. They were suitably disgusted. XD

     
  7. Stepherz on Sun, May 25, 2008 at 7:03 am

    I’ve noticed that people just seem to be so polite these days! :star:

    Vera: well… I have to admit that sometimes I just feel like screaming at everyone, but it’s things like these which remind me (sometimes) to tone it down
    ;)

     
  8. Mari on Wed, May 28, 2008 at 2:32 am

    I have a suggestion. Don’t order from that company ever again!

    Vera: that’s a given. :P

     
  9. Beth on Fri, May 30, 2008 at 3:30 am

    >.< I’m sorry, I find this funny XD
    ….here’s two numbers, choose which one you want to call and get no where with. and to show our hospitality, we will be sure to mock you, leaving you dumbfounded, as we grin and hang up the phone…. The nerve of them, not even wishing you a good day :suspicious:

    My only problem is, I have a hard time hearing with my right ear, which is, by habit, the ear I hold the phone up to. So if a person has a heavy accent, I have to have them repeat themselves over and over again.

    One time, I felt so foolish..I was at my doctor when I was about 13 for strep throat. She was Mandarin/Philipian, so she had a thick accent, and, being sick, I couldn’t hear very well. She kept asking me a question, and I replied, “No, my feet don’t hurt, my throat hurts, and my ears, not my feet.” She looked a bit upset at me, and tapped me on my forehead. “Fever, Fever! Do you have a fever?!” I was super embarrassed.

    Vera: … according to mom I’m still the mean one, when I finally snap. :rolleyes:

     
  10. Melissa on Sat, May 31, 2008 at 12:20 am

    AUGH! What a jerk. The least he could have done was nicely explain the company’s ordering preference instead of making stupid comments. Does he not WANT to get money for his company? Making people feel weird isn’t exactly the way. :P

    Vera: most people are computer illiterate here, so they tend agree with these slightly tech savvy guys.

     

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