Well hello there! No I’m not (yet) dead, just blundering my way through summer. One thing I never thought I’d experience, was enraging tech support. I am not a “stupid user” after all… or so I thought. Of course, I blame it all on a sun stroke.
The gist of it all, was the Internet not working. I didn’t even want to go online, but there was this nagging feeling that kept winding me up. It had to be fixed.
I call tech support, only to spend about 20 minutes getting into Network Neighborhood. The phone cord couldn’t physically reach the computer, so that was one rather strained conversation we had.1. Apparently everything was in perfect working order. Well… aside the fact that I couldn’t actually log on to the Internet.
The highlight of it all came, when I was asked to remove the Ethernet cable from the router and plug it directly into the computer. I spent a good 5 minutes staring blankly at the two wardrobes I’d have had to shift for said action. Then I remembered that dad had a laptop…
… where Firefox kept freezing. On the bright side, the tech support seemed to be an Internet Explorer fan. WAIT: did I actually say bright side?!
Ironically enough, the guy ended up cutting the phone line2 at the end. Hm… that might have been intentional, for all I know…
Lesson learned: there’s a reason why getting a human assisted tech support takes around a minute. You’re supposed to keep refreshing your browser till the problem magically solves itself.
Note: This post has been spawned thanks to Jade’s demand of me starting to earn my place in her Opera Speed Dial page. Don’t you DARE remove me!!!!!
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1 The phone cord was not long enough, and carrying a desktop computer to the phone was really not worth the effort.
2 The phone is linked to the modem, so if you reset the latter… *makes cut throat move*